Privacy Policy

1. Your privacy rights

This policy describes your privacy rights regarding the collection, use, storage, sharing, and protection of your personal information. It applies to CleanWithZest's website and all related sites, applications, and services.

2. Scope and consent

You accept this Privacy Policy when you sign up for or use our services. It governs use by all users unless otherwise agreed through a contract. CleanWithZest may amend this policy at any time by posting a revised version on its website.

3. Collection of personal information

A. Information collected automatically. We collect data including page access, IP addresses, device IDs, geo-location, connection details, mobile network information, page-view statistics, referral URLs, ad data, and standard web log data. Anonymous information is collected through cookies and web beacons.

B. Information you provide. We collect information you provide through web forms, account updates, discussions, and correspondence. This can include contact information (name, address, phone, email), financial information (bank account and card numbers), and other personal details. We may monitor or record telephone conversations and correspondence.

C. Information from other sources. We may obtain information from credit bureaus and identity verification services. You may authorize access to information held by third parties such as social platforms.

D. Information collected from services. We may collect photos and videos before, during, and after the services for quality assurance, safety, and to address service-related concerns.

E. Authentication and fraud detection. We collect information about users and their interactions to help protect against fraud and identify malicious activity.

F. Mobile devices. When you access services via a mobile app or optimized website, we receive location and device information, including unique device identifiers. Most devices let you control location services through settings.

4. How we use the information we collect

We use information to provide services, process transactions, send notices, verify identity, resolve disputes, collect fees, troubleshoot, manage risk, detect and prevent fraud, improve and measure our services, provide marketing, deliver promotional offers, and contact you by phone, email, SMS, or mail where permitted by law.

5. Marketing

We may combine your information with data from other companies to improve and personalize services and advertising. If you do not wish to receive marketing communications, email contact@cleanwithzest.com or follow the directions in the communication.

6. Cookies and similar technologies

We place cookies, pixel tags, and similar technologies on your device to customize services, measure effectiveness, ensure account security, mitigate fraud risk, and promote trust and safety. You may decline cookies except where required to prevent fraud or ensure website security.

7. How we protect and store information

We store and process information on computers in North America and elsewhere, using physical, technical, and administrative security measures including firewalls, data encryption, physical access controls, and access authorization controls.

8. How we share information with third parties

We may share personal information with corporate family members, credit bureaus and collection agencies, companies involved in a merger or acquisition, law enforcement pursuant to legal process, and service providers for functions such as fraud prevention, billing, operations, marketing, and customer service, or with your consent. Information entered on third-party sites may be shared with those sites' owners, and we are not responsible for their practices.

9. Accessing or changing your information

You can review and edit your information by logging into your account, and you can close your account through the website or by emailing contact@cleanwithzest.com. We may retain information as needed for account resolution, fee collection, dispute resolution, fraud prevention, and other legally required purposes.

10. Contact us about privacy

For privacy questions or concerns, contact dean@cleanwithzest.com.